Shipping policy

Shipping Policy

Order Processing:
Orders are processed within 1-3 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Times:
We currently ship globally and offer the following shipping options:

• Standard Shipping (EU): 7-10 business days

• Express Shipping (EU): 3-5 business days

• Standard Shipping (Rest of the World): Please Allow 7-15 business days

Delivery times are estimates and may vary due to customs processing or local postal services.

Shipping Costs:
Shipping costs are calculated at checkout based on your chosen shipping method and destination.

Customs Fees:
International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the customer. Please check with your local customs office for more information on potential charges before placing your order.

Tracking Your Order:
Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or Damaged Packages:
If your package is lost or damaged during shipping, please contact us at casacalissta@gmail.com within 5 days of the expected delivery date so we can assist you.